Complexo Aquático de Santarém

The Complexo Aquático de Santarém is operated by the municipal company Viver Santarém E.M., S.A. The operator presents it as one facility in two parts: "Dividido em duas valências, Piscinas Interiores e Piscinas Exteriores" — indoor pools and outdoor pools. The outdoor side is the water park and is seasonal: "A área exterior do Complexo Aquático apenas está aberta ao público durante a época balnear." The indoor side runs through the year on its own timetable, so the complex as a whole is not a summer-only operation.

For the outdoor park the operator lists "uma piscina recreativa, com dois jogos de água e uma cascata, um jacuzzi, escorregas com 3 pistas fofas e dois em caracol, piscina de ondas, um chapinheiro para bebés e uma piscina para crianças": a recreational pool with two water games and a waterfall, a jacuzzi, slides comprising three mat racer lanes and two spiral flumes, a wave pool, a baby splash pool and a children's pool. Around the water is a lawn with roughly a hundred thatched parasols ("uma centena de colmos"), a sun-lounger zone, a bar with a terrace, a restaurant on the first floor run by a partner, coin-operated lockers in the changing rooms and a first-aid post. Minimum heights are published for the slides: 90 cm to 1.50 m on the children's slides, 1.10 m on the mat racers and tubes.

The indoor pools were inaugurated on 1 October 2002 and hold three bodies of water: a 25 m by 21 m eight-lane sports pool with a 420-seat stand, a 16.65 m by 11 m learner tank and a 6.15 m by 2.75 m paddling pool, plus ten changing rooms and a multi-purpose room. Their timetable is Monday to Friday 08:00–22:30, Saturdays 08:45–19:00, Sundays and public holidays closed. The water is plain treated pool water throughout; the operator nowhere describes it as thermal, mineral or seawater, publishes no water temperature, and lists no sauna.

Season and hours for the outdoor park: the season runs from May to September, Monday to Sunday, public holidays included. The complex is open every day, including public holidays, 10:00–19:00. The operator gives two closing times for the pools, 18:30 and 18:45. The box office runs 09:00–17:30.

Admission is public and ticketed, with no membership or residence condition. Loungers, parasols, thatched shades and reserved Zona Conforto areas are available. Visitors who leave during the day may re-enter with a wristband. The complex is at "Edifício do Complexo Aquático Municipal de Santarém Jardim de Cima 2005-444 Santarém".